Platform Rules Player Protection Effective 2025

filbet Terms and Conditions — What You Need to Know Before You Play

Last updated: January 2025. Please read these terms carefully before registering or using any part of the filbet platform.

Who Do These Terms Apply To?

These Terms and Conditions govern the relationship between filbet and every person who accesses, registers for, or uses any part of the platform at filbet.onl. By creating an account or placing any activity on the platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. If you do not agree with any part of these terms, you must not use the platform. These terms apply to all users in the Philippines and any other jurisdiction where access to the platform is permitted. filbet reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of any changes.

Are You Eligible to Use the filbet Platform?

To register and use the filbet platform, you must be at least 21 years of age and a resident of a jurisdiction where online entertainment of this nature is legally permitted. By registering, you confirm that all information you provide is accurate, complete, and up to date. You must not create an account on behalf of another person, and you may only hold one active account at any time — duplicate accounts are not permitted and may result in suspension. filbet reserves the right to request identity verification documents at any point to confirm eligibility, and failure to provide these documents may result in account restrictions. Players who are found to be underage will have their accounts closed immediately and any balances forfeited in accordance with applicable regulations. It is your responsibility to ensure that your use of the platform complies with the laws of your local jurisdiction at all times.

What Are Your Responsibilities as a Registered Account Holder?

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. Any activity that occurs under your account is your responsibility, whether or not you authorised it — if you suspect unauthorised access, you must notify the filbet support team immediately. You agree not to use the platform for any unlawful purpose, including but not limited to fraud, money laundering, or any activity that may harm other users or the integrity of the platform. Automated tools, bots, or scripts that interact with the platform in any way are strictly prohibited and will result in immediate account termination. filbet reserves the right to suspend or close any account that is found to be in breach of these terms, and any decision made by filbet in this regard is final. You are responsible for ensuring that your account details remain current, and filbet is not liable for any issues arising from outdated or inaccurate account information.

How Do Deposits, Withdrawals, and Transactions Work?

All deposits made to your filbet account must come from a payment method that is registered in your own name — third-party deposits are not accepted and may result in account suspension pending investigation. The platform supports local Philippine payment channels including GCash and Maya, and all transactions are processed in Philippine pesos (PHP). Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of each transaction. Withdrawal requests are processed as promptly as possible, but processing times may vary depending on the payment method selected and any verification requirements that apply to your account. filbet is not responsible for delays caused by third-party payment providers, banking systems, or network issues outside of our control. Any transaction that is suspected of being fraudulent, reversed, or associated with unauthorised payment activity will be investigated, and the relevant account may be suspended until the matter is resolved. It is your responsibility to ensure that your payment details are accurate before submitting any transaction request.

What Behaviour Is Not Allowed on the Platform?

filbet maintains a zero-tolerance policy toward any form of cheating, collusion, match-fixing, or exploitation of software errors or vulnerabilities. Any player found to be engaging in such behaviour will have their account permanently closed and any associated funds forfeited without recourse. You must not use the platform in any way that disrupts the experience of other users, including through abusive language, harassment, or any conduct that the filbet team deems harmful to the community. Attempting to circumvent any security measure, access restriction, or account verification process is strictly prohibited and may be reported to the relevant authorities. The use of VPNs or other tools to mask your location or identity in order to bypass platform restrictions is not permitted. filbet reserves the right to void any activity and withhold any associated winnings if there is reasonable evidence that the terms of fair play have been violated. All decisions made by filbet regarding conduct violations are final and binding.

Who Owns the Content and Technology on the filbet Platform?

All content, software, design elements, trademarks, logos, and technology that make up the filbet platform are the exclusive intellectual property of filbet and its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only — this licence does not extend to copying, reproducing, distributing, or creating derivative works from any part of the platform. Scraping, data mining, or any automated extraction of content from the platform is strictly prohibited. The filbet name, logo, and associated brand assets may not be used in any context without prior written permission from the platform. Any feedback, suggestions, or ideas you submit to filbet may be used by the platform without obligation or compensation to you. Unauthorised use of any platform content or technology may result in legal action. These intellectual property protections apply globally and are not limited to the Philippines.

What Is filbet's Liability to You as a Player?

The filbet platform is provided on an "as is" and "as available" basis, and while we make every effort to ensure continuous, error-free service, we cannot guarantee that the platform will be uninterrupted or free from technical issues at all times. filbet is not liable for any loss of data, loss of winnings, or any other damages arising from platform downtime, technical errors, or circumstances beyond our reasonable control, including but not limited to internet outages, server failures, or force majeure events. In no event shall filbet's total liability to any player exceed the amount deposited by that player in the thirty days preceding the event giving rise to the claim. filbet does not accept liability for any indirect, consequential, or punitive damages of any kind. It is your responsibility to ensure that your device, browser, and internet connection are suitable for using the platform, and filbet is not responsible for any issues arising from incompatible hardware or software on your end. Nothing in these terms limits filbet's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable Philippine law. These limitations apply to the fullest extent permitted by law.

When Can Your Account Be Suspended or Closed?

filbet reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice if there is reasonable cause to believe that the account is being used in breach of these terms, applicable law, or in a manner that is harmful to the platform or other users. Reasons for account action include but are not limited to: providing false registration information, engaging in fraudulent activity, attempting to exploit platform vulnerabilities, or failing to comply with identity verification requests. If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited depending on the nature of the breach. If you wish to close your own account voluntarily, you may do so by contacting the support team, and any remaining balance will be processed for withdrawal subject to standard verification requirements. filbet will make reasonable efforts to notify you of any account action taken, but is not obligated to do so in cases involving suspected fraud or legal compliance requirements. Players who have self-excluded through the responsible gaming tools may not re-register during the exclusion period. All account closure decisions made by filbet are final unless successfully appealed through the formal dispute process.

Which Laws Govern These Terms?

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect. These terms constitute the entire agreement between you and filbet with respect to your use of the platform and supersede all prior agreements, representations, or understandings. filbet's failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Any translation of these terms is provided for convenience only — in the event of any conflict between the English version and a translated version, the English version shall prevail. If you have any questions about these terms, please visit our FAQ page or contact the support team directly. These terms were last reviewed and updated in January 2025.

Key Rules at a Glance

A quick reference to the most important points every filbet player should know.

Age & Eligibility

You must be at least 21 years old to register and use the platform. One account per person only. All registration details must be accurate and verifiable upon request.

Payments & Transactions

Deposits must come from payment methods in your own name. All transactions are in PHP. Withdrawal processing times vary by method and verification status.

Fair Play

Cheating, collusion, and exploitation of platform errors are strictly prohibited. Violations result in permanent account closure and forfeiture of funds.

Responsible Gaming

Tools to set limits and self-exclude are available. Visit our Responsible Gaming page for full guidance on staying in control of your play.

Account Security

Keep your login credentials confidential. You are responsible for all activity on your account. Report any suspected unauthorised access to support immediately.

Governing Law

These terms are governed by Philippine law. Any disputes are subject to the jurisdiction of competent Philippine courts. The English version of these terms is authoritative.

Common Questions About These Terms

Quick answers to what Filipino players ask most about the filbet platform rules.

No — each player is permitted to hold only one active account on the filbet platform at any time. Creating duplicate accounts is a breach of these Terms and Conditions and may result in all associated accounts being suspended and any balances being forfeited. If you have accidentally created more than one account, you should contact the support team immediately to resolve the situation before any action is taken. The support team is available 24/7 via live chat and can assist you in consolidating your account details. Attempting to circumvent this rule by using different personal details or payment methods is also a violation and will be treated accordingly.

filbet reserves the right to update these Terms and Conditions at any time, and any changes will be reflected on this page with an updated effective date. Continued use of the platform after any update constitutes your acceptance of the revised terms, so it is important to review this page periodically. If a change is significant, filbet will make reasonable efforts to notify registered players through the platform or via the contact details associated with their account. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. The most current version of the terms is always the version published on this page.

If you wish to close your filbet account voluntarily, you can do so by contacting the support team directly via live chat or by emailing [email protected]. Any remaining balance in your account at the time of closure will be processed for withdrawal to your registered payment method, subject to standard identity verification requirements. If you are closing your account for responsible gaming reasons, we encourage you to explore the self-exclusion and limit-setting tools available on our Responsible Gaming page before making a final decision. The support team is available 24/7 and can guide you through the process. Account closure requests are typically processed within a reasonable timeframe once all verification requirements have been met.

In addition to these Terms and Conditions, the filbet platform publishes a Privacy Policy that explains how your personal data is collected, used, and protected, and a Responsible Gaming page that outlines the tools and resources available to help you stay in control of your activity. The FAQ page covers a wide range of common questions about registration, payments, game rules, account settings, and the VIP programme. If you cannot find the answer you are looking for in any of these resources, the support team is available around the clock to assist you. All platform policies are written in plain Philippine English to make them as clear and accessible as possible for every Filipino player.

Ready to Get Started on filbet?

Now that you know the rules, join thousands of Filipino players already enjoying sports betting, casino games, and live bingo. Registration is free and takes just a few minutes.